Questions 31–40

Complete the notes below.

Write ONE WORD ONLY for each answer.

The history of UK chain stores

Initial expansion and consultation:

Opening more 31 stations to gain more market share.

They raised capital by reducing the quality of branches in Southern 32 .

They closed 33 offices of the convenience stores in Oxford.

Over 200 staff had to be transferred and 34 .

A new branch image was established to concentrate on selling fresh 35 ...

The future way and conclusion:

A(n) 36 was assigned to hold each discussion.

Retail stores should be flexible in developing 37 of making profits.

Changes should be brought into 38 so that the staff can become accustomed to the new rules.

Keep 39 about the expansion plans they choose.

Saving costs by changing the 40 structure of department stores.